08/04/2020 by Geraldine Pedrique
Dear Guyana Clients,
Veconinter is closely monitoring the news in regards to the Coronavirus 2019 (COVID-19), understanding the adjustments we must make in our lifestyle and the impact this has in your current operations globally.
Rest assured that Veconinter is taking the necessary steps to continue providing you with quality service, making available our online tools to facilitate invoice review, online payment process and reinforcing our customer care support under these circumstances.
For this reason, there will be a temporary change in operations at our Guyana office, whereby we will be working with limited staff during our reduced working hours from 8:00am - 12:00pm and will be assisting with demurrage/detention charges payment.
Our collections department will be working from 8:00am - 4:30pm from home and can be contacted using the below email for queries or question related to outstanding invoices:
You may also find customer support via Online chat in our portal www.veconinter.com or by login to VecoAccess Web App or VecoGo! Mobile App (available for IOS and Android) for reports and information in real-time.
If you have any questions, do not hesitate to contact us.
The Veconinter Team