CMA CGM launches new mobile app for customers

CMA CGM app allows its customers to access schedules and plan their shipments

The French shipping group CMA CGM marks a further step towards the digitalization of shipping industry with the launch of the new version of its mobile application.  The app will allow the carrier’s customers to track shipments, access to all line schedules and the latest company news.

The new version is a redesign to make the navigation more intuitive and easy to use. Another important feature is the possibility to get access to customer services.

Michel Foulon, Vice President for CMA CGM’s Direction of IT Systems said: “The first version of the CMA CGM application was downloaded more than 16,000 times since its launch in 2015. This new version allows customers to have in their hands new tools that greatly ease their shipments of goods.”

The application also allows customers to:

• Follow their shipments from the port of loading to the port of unloading
• Access schedules of specific ships or trips in order to plan their shipments
• Obtain one or more shipping routes between two points, selected optimally by the app out of more than 200 shipping lines and more than 400 vessels from the Group’s fleet
• Follow CMA CGM Group’s corporate news including new services and rate information

This innovation is available on Android and IOs systems and exists in five languages: English, French, Chinese, Spanish and Portuguese.

Video: CMA CGM

To download the app, visit CMA CGM’s website: https://www.cma-cgm.com/products-services/ecommerce/mobileapp