To our valued customers,

We are pleased to announce that West Indies Shipping Co. Ltd. has appointed us at Veconinter to manage the invoicing and collection of Demurrage and Detention charges in St. Lucia.

Effective November 30th, 2025, we will oversee all invoicing and collections related to shipments handled by West Indies Shipping that incur Demurrage, as well as Detention on carriers’ equipment.

At Veconinter, we are a global leader in our industry, with more than 35 years of experience providing innovative technological solutions to the maritime sector. Operating directly in over 40 countries across four continents, we have a proven track record representing major ocean carriers and more than 80 NVOCCs worldwide.

Unless otherwise contractually agreed by WIS, all payments for these invoices must be issued directly to us.

For your convenience, we provide the following contact information should you have any questions regarding our services:

- Front Desk Team: +1 868-235-5832 ext. 17, 18 and 20

- Customer Service Line: +1-888-841-4972

- VecoAccess: https://vecoaccess.com/Pages/Login

- E-Mail: https://support.veconinter.com/ or frontdesklc@veconinter.com

- Live Chat: www.veconinter.com

Thank you for your continued support and cooperation.
Best regards,
Veconinter