To our valued customers,

We are pleased to announce that Veconinter has been appointed by National Shipping of America to manage the invoicing and collection of Demurrage and Detention charges in the United States and Puerto Rico, effective July 1st, 2025.

As a global leader with 36 years of experience in the maritime industry, we are proud to bring our innovative technology and tailored solutions to support operations in these key markets. With direct operations in more than 40 markets across four continents, Veconinter has a proven track record representing most ocean carriers and over 80 NVOCCs around the world.

Starting on the effective date, all invoicing and collections related to Demurrage and Detention on carriers’ equipment will be exclusively handled by Veconinter, unless otherwise contractually agreed with National Shipping of America.

For your convenience, our team is ready to assist you with any questions or support you may need. Please find our contact information below:

• Front Desk Team: +1-305-592-7857 or +1-787-705-2658
• Customer Service Line: +1-888-841-4972
• VecoAccess Portal: https://vecoaccess.com/Pages/Login
• Email Support: https://support.veconinter.com/ / frontdeskus@veconinter.com
• Live Chat: www.veconinter.com

We thank you for your continued support and look forward to serving you with the excellence that defines Veconinter.

Sincerely,
Veconinter