ABOUT US

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VENEZOLANA DE CONTROL INTERMODAL, VECONINTER, C.A. was established in Venezuela in 1988 with the purpose of serving Shipping Lines and NVOCCs as a Billing and Collection Agent for Container Demurrage and Damage caused to intermodal equipment.

Our goal is to optimize profitability and minimize the turn-around time of containers. Today, Veconinter offers a wide range of services to the maritime industry such as: advanced equipment control programs, insurance policies, equipment inspections, as well as a variety of high quality services.

Our years of experience, reputation, and highly specialized team have led us to expand our operations to more than 14 different countries in order to satisfy the demands of our growing clientele.

MISSION

Our mission is to offer competitive products and services to the maritime industry by utilizing innovative and state of the art technology. We promote process standardization among container users through our experienced staff, which is committed in maintaining quality control processes in order to ensure total client satisfaction.

VISION

Our vision is to continue being the top choice as a world-class solution for our freight forwarders and NVOCC’s needs. Through associations and partnerships we have been able to continue our global expansion as the number one option in the maritime industry for all of our client’s, which include all of the follonwing: asset protection, damage recovery, risk analysis, demurrage, and detention needs.

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QUALITY POLICY

We base our quality policy on the principle of providing invoicing and collection services for demurrage, detention, and damages to intermodal equipment that satisfies and exceeds the expectations of our clients. We achieve these goals through the application of a flexible model that adjusts to our client’s needs and demands.

“VECONINTER employs innovative technology and is continuously improving all processes through the implementation of development and training programs for the work force, with the goal of harnessing an environment of excellence and quality.”,

TECHNOLOGY 

Veconinter’s administrative and operative services are supported by an advanced technological platform developed and managed by a qualified group of professionals in order to assure a high quality service to all our clients.

Through a continuous improvement strategy for our technological platform we guarantee the correct development of all our services. As well as the constant improvement of our processes in order to increase efficiency, maximizing the benefits of using new technologies.

Veconinter is currently migrating from its SCI© (Sistema de Cobranzas Intermodales) system to ERP (Enterprise Resource Planning) from SAP, as part of the constant investment on new reliable technologies, which will be completed during the second semester of 2016.